These days' finding someone who knows what they are talking about on Tech Issues is a real hassle, and I often find the worst is a "helpful" sales clerks who often just makes things worse. I usually turn to a GOOGLE search, but even that is fraught with challenges - wading through "honey-traps" just baited with key-words to funnel traffic into a number if useless and very questionable "tech" sites.
So this NY Times article caught my eye. Among their suggestions for PC owners - www.answerbag.com, www.fixya.com, and www.techimo.com and it's discussion board. There is also PC World Discussion Board and CNET Discussion Boards.
Hopefully these can help if you have a technical operating/software question. (don't forget blog www.makeuseof.com)
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